Thought Leadership / About me

For more than 25 years, I’ve focused on making computers easier to use—and I’ve succeeded! But that creates new challenges. My projects show how complex problems can be transformed into simple, accessible solutions. Today, I help organizations manage and leverage the massive amounts of information they create, consulting with Fortune 50 companies to design and implement knowledge management portals. Since 2023, my focus has shifted to Generative AI, which I believe is the most impactful advancement in human communication.  So I help businesses, my readers on medium, YouTube subscribers and my students at Northwestern develop strategic goals and outcomes with this emerging technology.

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Featured Articles

This article covers concepts in why quantitative measurement in decision support is flawed. Qualitative information especially around context is lost, so how AI systems create new insights.
The Nielsen/Norman usability heuristics don’t work anymore. This article, translated into several languages lowers the number to 3 but gives UX/UI professionals the focus they need to succeed in our current landscape. This is also my first 10k+ readership.
The reliance on statistical curves, is it really the way we should be making decisions? They seem solid, reliable and useful, but what do they conceal that causes so many business failures?

Fine Art and Light Sculptures

I’ve been creating art with light and technology for several decades. if you’re interested in how I merge light, art and technology, visit my portfolio site functionprojects.com